Total Mobility Card in Auckland: How to Use It with Our Services

Getting Around Auckland with Confidence and Support

If you or a loved one live with mobility challenges, getting around Auckland can sometimes feel overwhelming. That’s where the Total Mobility Card steps in—offering subsidised travel for people who need accessible transport. And at Auckland Mobility Transport, we proudly accept the Total Mobility Card to make your journeys smoother, safer, and more affordable.

In this guide, we’ll walk you through how the Total Mobility Card works, how to use it with our mobility taxi service, and what to expect when you ride with us.

What is the Total Mobility Card?

The Total Mobility Scheme is a New Zealand government initiative that provides eligible individuals with 50% off the fare (up to a maximum subsidy) when they travel with approved transport providers.

Whether it’s a trip to the doctor, a hospital appointment, or just visiting family, this card ensures that mobility isn’t a barrier to living independently and staying connected.

Who Can Use It?

To be eligible for a Total Mobility Card in Auckland, you typically need to meet one or more of the following conditions:

• You have a permanent or temporary disability that prevents you from using standard public transport

• You live in Auckland and have been assessed and approved by an authorised agency

• You are aged 16 and above (some exceptions apply for younger individuals)

Once approved, you’ll receive a personalised smart card that can be used with any registered Total Mobility provider—including Auckland Mobility Transport.

How to Use the Total Mobility Card with Auckland Mobility Transport

Here’s a step-by-step guide to using your card with us:

✅ Step 1: Book Your Ride

You can book a ride with Auckland Mobility Transport easily through:

• Our website’s online booking form

• Phone call or text

• Email booking requests

Be sure to mention that you’ll be using your Total Mobility Card when you book.

✅ Step 2: Bring Your Card

On the day of travel, carry your Total Mobility Card with you. Our trained drivers will verify the card using the on-board electronic reader.

✅ Step 3: Enjoy a Comfortable and Safe Ride

Our mobility taxis are specially designed for wheelchair access, comfort, and smooth transportation. Whether you're headed to a medical appointment or a social outing, we make sure the ride is stress-free and punctual.

✅ Step 4: Pay the Subsidised Fare

After your ride, simply tap your card and pay the remaining balance after the 50% subsidy. You’ll know the fare breakdown instantly, and there are no hidden charges.

Why Choose Auckland Mobility Transport?

✅ Certified Total Mobility Provider ✅ Experienced, compassionate drivers ✅ Wheelchair-accessible vehicles ✅ On-time, door-to-door service ✅ Supportive for long-distance medical transport too

Our goal is to make everyday transport accessible for all. When you ride with us, you're choosing a service that cares.

Ready to Ride?

If you have a Total Mobility Card and need a mobility taxi in Auckland, we’re here for you.

📞 Call us today to book your next ride or 🌐 Use our simple online booking form 

Don’t let transport be a barrier—ride with confidence, ride with care. Choose Auckland Mobility Transport, your trusted local mobility taxi service.